Return and Refund Policy

At Black Stag Rituals, we value your privacy and are committed to safeguarding the personal information of our customers and website visitors. This Privacy Policy explains the types of personal information we collect, how we use and protect this information, and your rights regarding your personal data. By using our website or providing us with your personal information, you agree to the collection, processing, and storage of your personal data as described in this Privacy Policy.

1. Types of Information We Collect

We may collect the following categories of personal information:
– Contact details such as name, email address, mailing address, and phone number– Payment information, which includes credit card details and billing address– Account information, such as your username and password– Order history, preferences, and product interests– Demographic data, like age, gender, and geographic location– Any additional information you voluntarily provide to us through your interactions with our website or customer support

2. How We Collect Your Information

We obtain personal information through various methods, including:
– When you create an account, place an order, or subscribe to our newsletter– Through the use of cookies and similar tracking technologies as you browse our website– When you interact with our customer support team or engage with us on social media platforms

3. Purposes for Using Your Information

We use the personal information we collect for several purposes, such as:
– Processing and fulfilling your orders and requests– Communicating with you about your orders, your account, and promotional offers– Customizing and enhancing your shopping experience on our website– Analysing website traffic, customer preferences, and improving our products and services– Complying with legal obligations and settling any disputes that may arise

4. Sharing Your Information with Third Parties

We may share your personal information with trusted third-party providers, such as payment processors, shipping carriers, and marketing collaborators, to deliver our products and services to you. We only share your data with third parties who have committed to maintaining the confidentiality and security of your information.
Black Stag Rituals will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

5. Protecting Your Information

We implement reasonable security measures to safeguard your personal information from unauthorized access, disclosure, or loss. These measures may include secure servers, data encryption, and limited access to personal data. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we, therefore, cannot guarantee absolute security of your information.

6. Your Rights and Options

You have the right to access, update, or delete your personal information stored by Black Stag Rituals. You can either log into your account to make these changes, or you can contact our customer support team for assistance.To opt-out of our marketing communications, you can click the “Unsubscribe” link in any promotional email or contact our customer support team.

7. Cookies and Related Technologies

We employ cookies and similar technologies to gather information about your browsing activities on our website, remember your preferences, and provide a customized user experience. You can manage your cookie preferences through your browser settings or by using third-party tools.

8. External Links

Our website may feature links to third-party websites. Black Stag Rituals is not responsible for the privacy practices of these external websites. We strongly recommend that you review the privacy policy of any third-party site you visit.

9. Policy Updates

We may periodically revise our Privacy Policy. Any changes made to the Privacy Policy will be posted on this page, and it is your responsibility to check for updates. Your continued use of our website or services after any revisions signifies your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any queries or concerns about our Privacy Policy, please reach out to our customer support team at

info@blackstagrituals.co.uk

Last Updated: 09.07.2023